Warranty and Service

The goal of our company is to help the dancers to become much better. After reading our official page in instagram (STRONG_FRAME), you can see photos and videos of our customers.

If factory defects are detected, the simulator will be replaced. If for some reason your simulator breaks (this will not happen), we will help you restore or replace it. If your order was lost during shipment, we will send it at our expense.

Return goods of good quality
1. The buyer has the right to exchange goods of good quality for the same from the seller from whom he purchased, if the goods did not satisfy him in form, size, style, color, size or for other reasons he could not be used for his intended purpose on the following conditions:

A) the goods for exchange are provided to the Seller within not more than fourteen days, not counting the day of purchase;

B) a product can be replaced if it has never been in operation, does not contain traces of use, and if its presentation, consumer properties, seals, labels, films are preserved, the integrity of the packaging of both the product itself and its components is not compromised;

C) the product does not contain scratches, chips, scuffs, fully functional;

D) preserved the full completeness of the goods sold;

D) the goods may be replaced upon presentation by the Buyer of the settlement document issued to the Buyer together with the sold goods.

1.1. Requirements 1. do not apply to goods in accordance with Annex No. 3 to the Cabinet Resolution of the Ministry of Ukraine of 19.03.94 No. 172 “On the implementation of certain provisions of the Law of Ukraine” On Protection of Consumer Rights “, are included in the List of goods of good quality, not subject to exchange (return)

1.2. If the product does not meet the conditions of certain paragraphs. A) – D) p. 1. Seller has the right to refuse the exchange of goods.

1.3. Transportation costs for the delivery of the Goods in the exchange under paragraph 1. assigned to Buyer.

1.4. When exchanging goods, its warranty period is calculated anew from the day of exchange.

1.5. If at the time of the exchange of a similar product is not on sale, the buyer has the right either to purchase any other goods from the existing range with a corresponding cost recalculation, or to terminate the contract and receive money back in the amount of the value of the returned goods, or exchange the goods for the same at the first receipt of the corresponding goods on sale.